Shipping policy

Processing Time

Orders are typically processed within [X] business days. Custom or made-to-order signage may require additional production time — we'll let you know at checkout or via email if your order needs extra time.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow its progress.

Shipping Delays

We are not responsible for delays caused by the carrier, customs, or circumstances beyond our control (e.g., weather, holidays). If your order is significantly delayed, contact us at contact@touchpointsigns.com, and we'll help track it down.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date with your order number. We will work with the carrier to resolve the issue and arrange a replacement or refund where applicable.

International Shipping

[If applicable: Note whether you ship internationally, and that customers are responsible for any customs fees, duties, or taxes charged by their country.

Contact Us

Questions about your shipment? Reach out to contact@touchpointsigns.com